Your privacy is important to us. This Privacy Policy explains how Levium collects, uses, protects, and manages your personal information when you visit our website or purchase our products.
Last Updated: December 5, 2025
Welcome to Levium Stress Relief Formula. This Privacy Policy describes how Glauser Life Sciences ("we," "us," "our," or "Levium") collects, uses, discloses, and protects the personal information of visitors to our website https://en-en-levium.com and customers who purchase our natural stress relief supplements.
Our Commitment: We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant privacy legislation.
By accessing or using our website, purchasing our products, or providing your information to us, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
We collect various types of information to provide and improve our services, process your orders, and communicate with you effectively.
When you interact with our website or make a purchase, you may provide us with the following personal information:
We automatically collect certain information when you visit our website:
We may receive information about you from third-party sources, including:
We use the information we collect for various legitimate business purposes, including:
Marketing Opt-Out: You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly at [email protected].
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information in the following circumstances:
We share information with trusted third-party service providers who assist us in operating our business:
| Service Provider Type | Purpose | Information Shared |
|---|---|---|
| Payment Processors | Process credit card transactions | Payment information, billing address |
| Shipping Companies | Deliver products to customers | Name, shipping address, order details |
| Email Service Providers | Send marketing and transactional emails | Email address, name, communication preferences |
| Analytics Providers | Analyze website traffic and user behavior | Usage data, device information, IP address |
| Customer Support Tools | Provide customer service | Contact information, order history, communications |
| Marketing Platforms | Manage advertising campaigns | Email, demographic data, purchase behavior |
Important: These service providers are contractually obligated to use your information only for the purposes we specify and to protect your data according to applicable privacy laws.
If Levium is involved in a merger, acquisition, asset sale, reorganization, or bankruptcy, your personal information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website of any change in ownership or control of your personal information.
We may disclose your information when required by law or when we believe disclosure is necessary to:
We may share your information with third parties when you have given us explicit consent to do so, such as when you authorize us to share your testimonial or review publicly.
We may share aggregate, de-identified, or anonymized information that does not directly identify you with third parties for research, marketing, analytics, and other purposes.
Protecting your personal information is a top priority at Levium. We implement industry-standard security measures to safeguard your data from unauthorized access, disclosure, alteration, and destruction.
Your Responsibility: While we implement robust security measures, no method of transmission over the internet or electronic storage is 100% secure. Please use strong passwords, keep your account credentials confidential, and notify us immediately if you suspect unauthorized access to your account.
In the unlikely event of a data breach that affects your personal information, we will:
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and deliver personalized content and advertisements.
Cookies are small text files stored on your device when you visit a website. They help websites remember your preferences, track your activity, and provide a personalized experience.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Enable core website functionality, shopping cart, checkout process | Session/Persistent |
| Analytics Cookies | Track website traffic, user behavior, and performance metrics | Persistent (up to 2 years) |
| Marketing Cookies | Deliver personalized advertisements and track campaign effectiveness | Persistent (up to 1 year) |
| Preference Cookies | Remember your settings, language preferences, and choices | Persistent (up to 1 year) |
We use third-party services that may set cookies on your device, including:
You have several options for managing cookies:
Note: Disabling cookies may affect website functionality and limit your ability to use certain features, such as shopping cart and account access.
Depending on your location, you may have certain rights regarding your personal information under applicable privacy laws, including GDPR, CCPA, and other regulations.
You have the right to:
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR):
To exercise any of your privacy rights, please:
We will respond to verified requests within the timeframes required by applicable law (typically 30-45 days). We may request additional information to verify your identity before processing your request.
You can manage your marketing preferences by:
Note: Even if you opt out of marketing communications, we may still send you transactional emails related to your orders, account, and customer service inquiries.
Our website may contain links to third-party websites, services, and social media platforms. This Privacy Policy applies only to Levium's website and services.
We are not responsible for the privacy practices, content, or security of external websites. Third-party websites have their own privacy policies, and we encourage you to review them before providing any personal information.
Our website includes social media features and widgets (such as Facebook, Instagram, Twitter, Pinterest, LinkedIn, and YouTube buttons). These features may collect your IP address, track which page you are visiting, and set cookies to enable functionality.
Social media features are governed by the privacy policies of the respective social media companies:
We use third-party payment processors (Visa, MasterCard, American Express, Amazon Pay) to handle payment transactions. Your payment information is transmitted directly to these processors and is not stored on our servers. These processors have their own privacy policies and security measures.
Levium products are available through authorized retailers, including Amazon. When you purchase from these retailers, their privacy policies apply to the information you provide to them.
Levium stress relief supplements are intended for adults and individuals aged 12 and above under professional guidance. Our website and services are not directed to children under the age of 13.
We comply with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personal information from children under 13 years of age without verifiable parental consent.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe your child has provided personal information to us, please contact us immediately at [email protected] so we can delete the information.
We may request age verification when necessary to ensure compliance with age restrictions for our products. Individuals under 18 should consult with a healthcare provider before using Levium supplements.
Levium is based in the United States. If you access our website or purchase our products from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate.
When we transfer personal data from the European Economic Area (EEA), United Kingdom, or other regions with data protection laws to the United States or other countries, we use appropriate safeguards, including:
We maintain data protection standards consistent with applicable laws, regardless of where your information is processed. Your data is protected by the same security measures and privacy practices outlined in this Privacy Policy.
By using our website and services, you consent to the transfer of your information to the United States and other countries as described in this Privacy Policy.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Information Type | Retention Period | Reason |
|---|---|---|
| Order and Purchase History | 7 years | Legal, tax, and accounting requirements |
| Account Information | Until account deletion requested | Provide ongoing services |
| Marketing Communications | Until opt-out or 3 years of inactivity | Marketing purposes |
| Customer Support Records | 3-5 years | Customer service and quality improvement |
| Website Analytics Data | 26 months (Google Analytics default) | Website optimization |
When we no longer need your personal information, or when you request deletion, we securely delete or anonymize it in accordance with our data retention policies and applicable laws.
In some cases, we may be required to retain certain information for longer periods to comply with legal obligations, resolve disputes, enforce agreements, or protect against fraud.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.
When we make material changes to this Privacy Policy, we will:
Your continued use of our website and services after the effective date of any changes constitutes your acceptance of the updated Privacy Policy. If you do not agree with the changes, please discontinue using our website and contact us to close your account.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. The most current version will always be available on our website at https://en-en-levium.com/privacy-policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Levium - Glauser Life Sciences
Email: [email protected]
Website: https://en-en-levium.com
Contact Page: https://en-en-levium.com/contact-us
For privacy-related inquiries specifically concerning data protection compliance, you may contact our Data Protection Officer at [email protected] with the subject line "Data Protection Inquiry."
If you are located in the European Economic Area or United Kingdom and believe we have not addressed your privacy concerns adequately, you have the right to lodge a complaint with your local data protection supervisory authority.
We aim to respond to all privacy inquiries and requests within 30 days. For complex requests, we may extend this period by an additional 30 days and will notify you of any delay.
Thank you for trusting Levium with your personal information. We are committed to protecting your privacy and providing transparent information about our data practices. Your wellness journey matters to us, and we strive to maintain the highest standards of data protection and privacy compliance.