Terms and Conditions - Levium Stress Relief Formula | User Agreement & Legal Terms

1. Agreement to Terms

Welcome to Levium Stress Relief Formula. These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Glauser Life Sciences ("Levium," "we," "us," or "our") governing your access to and use of the website https://en-en-levium.com and the purchase of our natural stress relief supplements.

By accessing our website, creating an account, or making a purchase, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Refund Policy.

If you do not agree with any part of these Terms, you must not use our website or services. We reserve the right to refuse service to anyone for any reason at any time.

1.1 Additional Terms

Certain features or services may be subject to additional terms and conditions. When you use these features or services, you also agree to any additional terms applicable to them.

1.2 Definitions

  • "Website" refers to https://en-en-levium.com and all associated pages
  • "Products" refers to Levium stress relief supplements and related products
  • "Services" refers to all services provided through our website, including e-commerce, customer support, and subscription management
  • "Content" refers to all text, images, videos, graphics, and other materials on our website
  • "Account" refers to your registered user account on our website

2. Eligibility and Account

2.1 Age Requirements

You must be at least 18 years of age to use our website, create an account, or make purchases. If you are under 18, you may only use our services with the involvement and consent of a parent or legal guardian.

Product Age Restrictions: Levium stress relief supplements are intended for adults and individuals aged 12 and above under professional healthcare guidance. Individuals under 18 should consult with a healthcare provider before using our products.

2.2 Account Registration

To access certain features and make purchases, you may need to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access or security breach
  • Accept responsibility for all activities that occur under your account

2.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials. We are not liable for any loss or damage arising from your failure to protect your account information. If you suspect unauthorized use of your account, contact us immediately at [email protected].

2.4 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, fraudulent activity, or any conduct we deem harmful to our business or other users.

3. Products and Services

3.1 Product Information

Levium offers natural stress relief supplements formulated by doctors and neuroscientists. Our products contain:

  • Apigenin (Chamomile Flower Extract)
  • Luteolin (Chrysanthemum Extract)
  • GABA (Gamma-Aminobutyric Acid)
  • Ashwagandha (KSM-66)
  • Chelated Magnesium
  • Vitamin B3 (Niacin)

Each bottle contains 90 vegan capsules, providing a 30-day supply when taken as directed (3 capsules daily).

3.2 Product Descriptions and Accuracy

We strive to provide accurate product descriptions, images, pricing, and availability information. However, we do not warrant that product descriptions, images, or other content on our website are accurate, complete, reliable, current, or error-free.

If a product you order is not as described, your sole remedy is to return it in accordance with our Refund Policy.

3.3 Product Availability

All products are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse orders at our discretion. If a product becomes unavailable after you place an order, we will notify you and offer a refund or substitute product.

3.4 Pricing

All prices are displayed in U.S. Dollars (USD) and are subject to change without notice. We reserve the right to modify prices at any time. Price changes do not affect orders already placed and confirmed.

Package Bottles Price Per Bottle Total Price
Single Bottle 1 Bottle $79.00 $79.00
Popular Package 3 Bottles $59.00 $177.00
Best Value Package 6 Bottles $39.00 $234.00

Note: Prices shown are examples and may vary. Check the official website for current pricing and special offers.

3.5 Medical Disclaimer

Important Medical Information: Levium products are dietary supplements and are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the Food and Drug Administration (FDA). Always consult with a qualified healthcare professional before starting any new supplement regimen, especially if you have a medical condition, are pregnant or breastfeeding, or are taking medications.

4. Orders and Payment

4.1 Placing an Order

When you place an order through our website, you make an offer to purchase products subject to these Terms. We reserve the right to accept or decline your order for any reason, including but not limited to:

  • Product availability
  • Errors in product or pricing information
  • Suspected fraudulent or unauthorized transactions
  • Restrictions based on shipping location
  • Previous violations of our Terms

4.2 Order Confirmation

After placing an order, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order. Your order is accepted when we ship the products and send a shipping confirmation email.

4.3 Payment Methods

We accept the following payment methods:

  • Credit Cards: Visa, MasterCard, American Express
  • Debit Cards: Cards with Visa or MasterCard logos
  • Amazon Pay: Secure payment through Amazon account

4.4 Payment Processing

All payments are processed securely through PCI DSS compliant payment gateways. We use SSL/TLS encryption to protect your payment information during transmission. Your payment information is not stored on our servers.

4.5 Payment Authorization

By providing payment information, you represent and warrant that:

  • You are authorized to use the payment method
  • The payment information is accurate and current
  • You have sufficient funds or credit to complete the purchase
  • You will pay all charges incurred by you or anyone using your account

4.6 Billing and Taxes

You agree to pay all charges at the prices in effect when you place your order, including applicable taxes and shipping fees. Sales tax will be calculated based on your shipping address and applicable state and local tax rates.

4.7 Order Modification and Cancellation

Once an order is placed, you have a limited time to modify or cancel it. Contact customer support immediately at [email protected] if you need to make changes. Orders cannot be modified or cancelled once they have been processed and shipped.

5. Shipping and Delivery

5.1 Shipping Locations

We currently ship to addresses within the United States. We may expand to additional countries in the future. We do not ship to P.O. boxes, APO/FPO addresses, or international destinations at this time.

5.2 Shipping Methods and Times

Standard shipping typically takes 3-5 business days after order processing. Processing time is usually 1-2 business days. Total delivery time may be 4-7 business days from order placement.

Shipping Method Processing Time Delivery Time Total Time
Standard Shipping 1-2 Business Days 3-5 Business Days 4-7 Business Days

5.3 Shipping Costs

Shipping costs are calculated at checkout based on your location and order size. Free shipping is available on orders placed through our official website. Shipping fees are non-refundable except in cases of defective products or shipping errors on our part.

5.4 Order Tracking

Once your order ships, you will receive a tracking number via email. You can track your shipment through the carrier's website or our Order Tracking page.

5.5 Delivery Issues

If you experience delivery problems, such as lost, stolen, or damaged packages, contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue.

You are responsible for providing an accurate shipping address. We are not responsible for delivery delays or non-delivery due to incorrect addresses provided by you.

5.6 Undeliverable Packages

If a package is returned to us as undeliverable due to an incorrect address, refusal of delivery, or failure to claim the package, you may be charged for return shipping costs and restocking fees before we can reship the order.

6. Returns and Refunds

6.1 Money-Back Guarantee

Levium offers a 30-Day Money-Back Guarantee for first-time customers who purchase a single bottle directly from our official website.

Guarantee Details: If you are not satisfied with your purchase, you may return one opened bottle and any additional unopened bottles within 30 days of delivery for a full product refund. Shipping fees are non-refundable.

6.2 Eligibility for Returns

To be eligible for a return and refund under our money-back guarantee:

  • You must be a first-time customer
  • You must have purchased a single-product order (not multi-product bundles)
  • Return request must be initiated within 30 days of delivery
  • Products must be returned in their original packaging
  • You must follow our return authorization process

6.3 Non-Refundable Items

The following are not eligible for returns or refunds:

  • Orders containing multiple products or bundles
  • Subscription orders (see Section 7 for subscription terms)
  • Products purchased from unauthorized retailers
  • Products damaged due to misuse or improper storage
  • Shipping and handling fees

6.4 Return Process

To initiate a return:

  1. Contact customer support at [email protected] within 30 days of delivery
  2. Provide your order number, reason for return, and contact information
  3. Receive return authorization and instructions from our team
  4. Ship the product(s) to the address provided in the return authorization
  5. Include your order number and return authorization number with the package

6.5 Refund Processing

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds are issued to the original payment method. Please allow additional time for your bank or credit card company to process the refund.

6.6 Defective or Damaged Products

If you receive a defective or damaged product, contact us immediately at [email protected] with photos of the damage. We will provide a replacement or full refund, including shipping costs, at no additional charge.

For complete refund policy details, visit our Refund Policy page.

7. Subscription Services

7.1 Subscription Options

Levium offers subscription services for convenient recurring delivery of our stress relief supplements. Subscription options include:

  • 30-Day Subscription: Delivery every 30 days
  • 60-Day Subscription: Delivery every 60 days
  • 90-Day Subscription: Delivery every 90 days

7.2 Subscription Benefits

Subscription customers may receive benefits such as:

  • Discounted pricing on subscription orders
  • Free shipping on recurring deliveries
  • Automatic delivery without needing to reorder
  • Flexibility to modify, pause, or cancel subscriptions

7.3 Billing and Payment

By enrolling in a subscription, you authorize us to charge your payment method automatically at the beginning of each billing cycle. You will receive an email notification before each billing cycle.

7.4 Managing Your Subscription

You can manage your subscription at any time by:

  • Logging into your account on our website
  • Accessing subscription settings in your account dashboard
  • Modifying delivery frequency, quantity, or payment method
  • Pausing or cancelling your subscription
  • Contacting customer support for assistance

7.5 Cancellation Policy

You may cancel your subscription at any time without penalty. To cancel:

  • Log into your account and navigate to subscription settings
  • Click "Cancel Subscription" and follow the prompts
  • Or email [email protected] with your cancellation request

Cancellations must be made at least 24 hours before your next billing date to avoid being charged for the next cycle. Once an order has been processed and shipped, it cannot be cancelled and standard return policies apply.

7.6 Subscription Modifications

We reserve the right to modify subscription terms, pricing, or availability with advance notice. Changes will not affect your current billing cycle but will apply to future cycles unless you cancel.

8. Intellectual Property

8.1 Ownership

All content on our website, including but not limited to text, graphics, logos, images, videos, software, and product formulations, is the property of Glauser Life Sciences or its licensors and is protected by U.S. and international copyright, trademark, patent, and other intellectual property laws.

8.2 Trademarks

The following are trademarks and service marks of Glauser Life Sciences:

  • "Levium" brand name
  • "Levium Stress Relief Formula"
  • Levium logo and design elements
  • Product packaging and bottle designs
  • Marketing slogans and taglines

You may not use our trademarks without our prior written permission. Any unauthorized use may constitute trademark infringement and violate applicable laws.

8.3 Limited License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for personal, non-commercial purposes. This license does not permit you to:

  • Modify, copy, reproduce, or distribute any content
  • Use content for commercial purposes
  • Remove copyright or proprietary notices
  • Transfer content to another person or "mirror" content on other servers
  • Reverse engineer or decompile any software or technology

8.4 User-Generated Content

If you submit reviews, testimonials, feedback, or other content to our website, you grant us a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, and distribute such content in any media.

You represent and warrant that you own or have the necessary rights to any content you submit and that your content does not violate any third-party rights or applicable laws.

8.5 Copyright Infringement Claims

If you believe that content on our website infringes your copyright, please contact us at [email protected] with the following information:

  • Description of the copyrighted work you claim has been infringed
  • URL or location of the allegedly infringing material
  • Your contact information (name, address, email, phone)
  • Statement that you have a good faith belief the use is unauthorized
  • Statement that the information is accurate and you are authorized to act on behalf of the copyright owner
  • Electronic or physical signature of the copyright owner or authorized representative

9. Prohibited Activities

9.1 Restrictions on Use

You agree not to engage in any of the following prohibited activities:

  • Fraudulent Activities: Using false or misleading information, unauthorized payment methods, or engaging in fraudulent transactions
  • Unauthorized Access: Accessing or attempting to access areas of the website not intended for public access
  • Data Mining: Using automated tools, bots, scrapers, or spiders to extract data from our website
  • Security Violations: Attempting to breach security measures, circumvent authentication, or probe for vulnerabilities
  • Interference: Disrupting website operation, imposing unreasonable loads, or interfering with other users' access
  • Malicious Code: Uploading viruses, malware, or other harmful code
  • Impersonation: Impersonating any person or entity or misrepresenting your affiliation
  • Harassment: Harassing, threatening, or abusing other users or our staff
  • Illegal Activities: Using our website for any illegal purpose or in violation of any laws
  • Resale: Reselling products without authorization or for commercial purposes beyond personal use

9.2 Content Standards

When submitting reviews, testimonials, or other content, you must not post content that:

  • Contains false, misleading, or deceptive statements
  • Is defamatory, obscene, offensive, or inappropriate
  • Violates intellectual property rights or privacy rights
  • Contains advertising or promotional material without authorization
  • Includes personal information of others without consent
  • Promotes illegal activities or violates any laws

9.3 Enforcement

We reserve the right to investigate suspected violations of these Terms and take appropriate action, including:

  • Removing prohibited content
  • Suspending or terminating user accounts
  • Refusing service or cancelling orders
  • Reporting violations to law enforcement
  • Taking legal action to recover damages

10. Disclaimers and Limitations

10.1 No Medical Advice

Medical Disclaimer: The information on our website is for educational purposes only and is not intended as medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or supplement use. Never disregard professional medical advice or delay seeking it because of information on our website.

10.2 No Guarantees of Results

Individual results from using Levium products may vary. Testimonials and reviews represent individual experiences and are not guarantees of the same results for everyone. Factors affecting results include individual health conditions, lifestyle, diet, stress levels, and consistent product use.

10.3 Website Availability

We strive to keep our website operational 24/7, but we do not guarantee uninterrupted, secure, or error-free access. We may suspend, modify, or discontinue website features or services without notice for maintenance, updates, or other reasons.

10.4 "As Is" Provision

OUR WEBSITE AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10.5 Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, GLAUSER LIFE SCIENCES AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, consequential, special, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Personal injury or property damage resulting from your use of products or website
  • Unauthorized access to or alteration of your data or transmissions
  • Third-party conduct or content on our website

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

10.6 Jurisdictional Limitations

Some jurisdictions do not allow limitations on implied warranties or exclusions of certain damages, so some of the above limitations may not apply to you. You may have additional rights that vary by jurisdiction.

11. Indemnification

You agree to indemnify, defend, and hold harmless Glauser Life Sciences, its subsidiaries, affiliates, officers, directors, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from or relating to:

  • Your use or misuse of our website or products
  • Your violation of these Terms and Conditions
  • Your violation of any rights of another party
  • Your violation of any applicable laws or regulations
  • Any content you submit or post on our website
  • Any fraudulent or unauthorized transactions using your account

We reserve the right to assume exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with our defense of such claims.

12. Dispute Resolution

12.1 Informal Resolution

Before filing a formal claim, we encourage you to contact us at [email protected] to resolve any disputes informally. Many disputes can be resolved quickly and amicably through direct communication with our customer support team.

12.2 Binding Arbitration

If we cannot resolve a dispute informally within 30 days, you and Glauser Life Sciences agree that any dispute, claim, or controversy arising out of or relating to these Terms or your use of our website or products shall be resolved through binding arbitration rather than in court, except as specified below.

Arbitration shall be conducted by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and, where appropriate, the AAA's Supplementary Procedures for Consumer-Related Disputes.

12.3 Exceptions to Arbitration

Either party may seek relief in small claims court for disputes within that court's jurisdiction. Additionally, either party may seek injunctive or equitable relief in court to prevent infringement of intellectual property rights.

12.4 Class Action Waiver

YOU AND GLAUSER LIFE SCIENCES AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

12.5 Arbitration Location

Arbitration shall take place in the county where you reside or in a location mutually agreed upon by the parties. Hearings may be conducted by telephone or video conference if both parties agree.

12.6 Fees and Costs

Each party shall bear its own attorneys' fees and costs in arbitration unless the arbitrator awards fees and costs to the prevailing party as permitted by law.

13. Termination

13.1 Termination by You

You may stop using our website and services at any time. If you have an account, you may request account deletion by contacting us at [email protected].

13.2 Termination by Us

We reserve the right to suspend or terminate your access to our website and services at any time, with or without cause, with or without notice, including for:

  • Violations of these Terms and Conditions
  • Fraudulent, abusive, or illegal activity
  • Requests by law enforcement or government authorities
  • Discontinuation or material modification of our services
  • Technical or security issues
  • Inactivity or non-use for extended periods

13.3 Effect of Termination

Upon termination:

  • Your right to access and use the website immediately ceases
  • We may delete your account and all associated data
  • Outstanding orders will be fulfilled or refunded as appropriate
  • Subscription services will be cancelled effective at the end of the current billing period
  • Sections of these Terms that by their nature should survive termination will remain in effect

14. Modifications to Terms

14.1 Right to Modify

We reserve the right to modify, update, or replace these Terms and Conditions at any time for any reason, including to:

  • Comply with changes in laws or regulations
  • Reflect changes in our business practices or services
  • Address technical or security issues
  • Improve clarity or correct errors

14.2 Notification of Changes

When we make material changes to these Terms, we will:

  • Update the "Last Updated" date at the top of this page
  • Post a notice on our website homepage for at least 30 days
  • Send email notification to registered users (for significant changes)
  • Provide prominent notification before changes take effect

14.3 Acceptance of Changes

Your continued use of our website and services after the effective date of any changes constitutes acceptance of the modified Terms. If you do not agree with the changes, you must stop using our website and services.

14.4 Review Regularly

We encourage you to review these Terms and Conditions periodically. The most current version is always available at https://en-en-levium.com/terms-and-conditions.

15. Governing Law

15.1 Applicable Law

These Terms and Conditions and any disputes arising from or relating to your use of our website or products shall be governed by and construed in accordance with the laws of the United States and the state where Glauser Life Sciences is incorporated, without regard to conflict of law principles.

15.2 Jurisdiction and Venue

Subject to the arbitration provisions in Section 12, you agree that any legal action or proceeding shall be brought exclusively in the federal or state courts located in the jurisdiction where Glauser Life Sciences is headquartered, and you consent to personal jurisdiction in those courts.

15.3 Compliance with Laws

You agree to comply with all applicable federal, state, local, and international laws and regulations when using our website and products, including but not limited to:

  • Import/export laws and regulations
  • Consumer protection laws
  • Data privacy and protection regulations
  • Food and Drug Administration (FDA) regulations
  • Federal Trade Commission (FTC) guidelines

15.4 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

15.5 Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Glauser Life Sciences regarding your use of our website and products, superseding any prior agreements or understandings.

15.6 Waiver

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless in writing and signed by an authorized representative of Glauser Life Sciences.

15.7 Assignment

You may not assign or transfer these Terms or your rights and obligations without our prior written consent. We may assign these Terms to any successor in interest or in connection with a merger, acquisition, or sale of assets.

16. Contact Information

If you have any questions, concerns, or feedback regarding these Terms and Conditions, please contact us:

Get in Touch

Levium - Glauser Life Sciences

Email: [email protected]

Website: https://en-en-levium.com

Contact Page: https://en-en-levium.com/contact-us

Customer Support Hours: Monday - Friday, 9:00 AM - 5:00 PM EST

16.1 Legal Department

For legal inquiries, compliance questions, or formal notices, please contact our Legal Department at [email protected] with "Legal Inquiry" in the subject line.

16.2 Response Time

We aim to respond to all inquiries within 1-2 business days. For urgent matters, please indicate "Urgent" in your email subject line.

16.3 Additional Resources

For more information about Levium and our services, please visit:

By using our website or purchasing Levium products, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Thank you for choosing Levium for your stress relief needs. We are committed to providing high-quality products and excellent customer service.

Disclaimer: The information provided on this website is for educational purposes only and is not intended as medical advice. These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Always consult with a qualified healthcare professional before starting any new supplement regimen.